Growing contract hire firm ING Car Lease has signed to attend BusinessCar Live.
The top 10 lease firm, which one year ago bought rival Appleyard, now has a total fleet size of more than 46,000 vehicles.
ING specialises in supplying cars to blue chip companies and is part of ING Lease Holding (in turn part of the ING Group), which operates in nine countries across Europe.
An spokesman said: “ING Car Lease is committed to developing long term, transparent business relationships. We offer a variety of products and services for vehicle finance, vehicle management and personal leasing, and are a business built around exceptional flexibility supported by the strength and ability of the ING Group. We are committed to developing partnerships with our customers and strive to work and understand their needs and expectations by working closely with them to create tailored solutions.”
Currently top of the respected Landmark customer satisfaction survey, the business is unapologetic about its focus on customer care. Mark Gibson, head of strategic marketing, said: “We work hard to ensure customers have a real relationship with one of our account management team, who can support them through the increasingly complex minefield of fleet management issues.
“Recently we have launched a number of innovative services including our risk management solution Risk Assist – a one-stop shop van leasing service – and ING Protect, a collision damage waiver scheme. In recent months the business has also won industry awards from both the HR and fleet media for its work in fleet management and risk reduction.”
ING Car Lease has a strong portfolio of internet-based services to help fleet managers including online quotation, electronic reporting and e-commerce to allow online billing.
