Launched in 2015, the new MOVE platform from Fleet Operations is one of the first online vehicle ordering systems that can be integrated with any leasing company or dealer.
It’s a multi-supplier procurement process aimed at reducing workload and administration and is available as a standalone solution or as part of a modular to fully outsourced fleet management service.
The launch followed trials with fleet customers, which delivered an average of £21 saving per vehicle or month, depending on the funding method, and over £1000 per vehicle on a four-year lease basis.
As well as delivering these impressive cost savings, speed is another standout benefit to this new system. According to Fleet Operations, the new MOVE platform reduces the vehicle specification process, which can take several weeks to complete, to just 48 hours.
Fleets input their own policies and eligibility criteria into the system and then vehicle specifications are automatically checked to ensure compliance before final selections are sent to a chosen panel of leasing companies to submit competitive bids. Fleet Operations then order the vehicle with the winning leasing company.
The easy-to-use microsite also brings together information for the driver such as a BIK tax calculator and company driver policies, plus it includes a ‘permit to drive’ system, which, together with other captured data, rates drivers as low, medium or high risk. Drivers can also log mileage via the firm’s app.
Fleet Operations was founded as a fleet consultancy nearly 20 years ago, and this new standout system from the firm delivers genuine cost and time savings for fleets, making it our overall winner in the contract hire and leasing category.
Mitchell and Butlers, which runs around 1600 managed pubs, bars and restaurants throughout the UK, was one of the first companies to introduce the new system and has saved £26.16 per vehicle a month, plus a £200 saving per order on administration costs.
Highly commended – Alphabet
Alphabet has launched a suite of innovative new technologies to keep growing and delivering excellent customer service to its fleet clients.
Two headline new products were launched in January this year. The first is a new vehicle service-booking call facility for its customers’ drivers called Teleservice, which aims to reduce downtime and avoid services being missed, while the second is the company’s new Virtual Handover service that uses video to give drivers the experience of a dealer introduction to their new fleet car or van.
Highly commended -Volkswagen’s Digital Fleet Sales Drive
Delivering excellent customer service to its fleet clients has been a key priority for Volkswagen in 2016 as it launched a range of new products and training aids to help the brand’s sales managers and customer service teams have the best tools for the job.
Among the new developments is a Personal Digital Brochure that enables the fleet team to customise
the information shown to suit each individual business client, and a refreshed online demonstrator booking tool that improves availability for fleet managers who are looking to test-drive the latest new cars from the German firm.
