Fleetcheck has appointed Kay Saunders as head of client experience.
The software firm said Saunders would hold responsibilities across three key areas – new client onboarding, client services, and account management for larger fleets.
She spent the past four years as head of global fleet operations at Polestar, having previously spent nearly two decades with Volvo in various sales and marketing roles.
Saunders said: “I’m delighted to be joining Fleetcheck in this phase of the company’s development. There has clearly been considerable expansion during the last few years and the plans to continue this trajectory in the future are impressive.
“My part will be to ensure that we are able to demonstrate a culture that means our team is committed to consistently delivering exceptional service, meaning that at every touchpoint with Fleetcheck, clients are delighted.
“This ranges from onboarding, with the first real experience that clients will have with us apart from the sales team, through to account manager for larger clients with a greater number of diversity of vehicles.”
The appointment of Saunders follows the recent hiring of Callum Hayman-Collins as chief operating officer, and Sarah Bengochea as head of marketing.
CEO Peter Golding said: “We’d like to welcome Kay on board. She has extensive experience of the fleet sector at the highest level and will, we are sure, make a significant contribution to Fleetcheck in the years to come.
“With these appointments – and more to follow – we feel as though we are really gearing up for the future of the company, with the right people and products to push forward in the fleet software sector.”
