We had reason to meet our local Hyundai dealer for the first time this month because our usually dependable i30 developed its first fault – the plastic cap on the top of the gear lever came off.

It was a simple problem, but it was just too fiddly for my less than dainty fingers. We therefore booked an appointment with Premier Hyundai in Sidcup.

I was impressed to receive a text message reminding me of the appointment two days beforehand, though I’d have preferred to get it during working hours.

The work was all carried out under warranty, and the dealer even showed us how to fix the problem should it occur again. Fingers crossed it won’t.