Fuel card provider WEX Europe Services has named Jason Stanton as its new customer services director.
In the newly created position, Stanton will work closely with the firm’s existing teams in key European markets, aiming to improve the company’s customer-centric approach and service delivery expertise.
He has previously worked for leading technology brands including Sky and O2, and will manage a team of 80 in his new role.
Stanton said: “It’s an exciting time to be joining WEX Europe Services. The upcoming roll-out of additional services in key markets, such as breakdown cover and streamlined toll payments, will help add value to the customer experience, ensuring fleet management is as seamless and rewarding as possible.
“Great customer service starts with great engagement, and I’m confident that with the wider European team, we can ensure that this mindset is at the heart of everything we do.”
Managing director Malcolm Joyce said: “We’re pleased to welcome Jason to WEX Europe Services – his customer-first attitude and passion for people means that he is closely aligned with our ethos and values.
“Jason’s extensive experience in leading customer service initiatives across the world has resulted in his teams winning several accolades from industry bodies in recent years.
“We are looking forward to bringing these award-winning skills on-board at WEX Europe Services, as we look to achieve the very best standards in service at every touchpoint.”
In addition to Stanton’s appointment, WEX Europe Service has announced Mike Pawezowski as its new head of marketing.
