Here’s a brief follow-up to my positive dealership experience that I reported on last time out.
BMW obviously takes this customer service feedback thing seriously because I had two voicemails from my local dealer, Stephen James Ruxley, before I was finally near my phone. They then called for a third time to make sure I was happy with my experience.
Having explained I certainly was, I then got two more calls from someone else at the dealership, making it the most followed-up dealer visit of my life, and probably taking keenness a bit far.
